Your Climate Solutions Expert: carbon offsets, renewable energy credits, and carbon tracking services

Privacy Policy

Because we value you as a customer, we will NOT sell or share your personal information. We only share data under the following circumstances:

1. When our financial and transactional records are audited
Our auditors, however, are subject to strict confidentiality obligations.

2. When you sign up with NativeEnergy after clicking from an affinity partners' site
In this case, we will tell the affinity partner that you've signed up, but only so we can fulfill our partnership agreement and credit them with your signup. 

Outside of these circumstances, we will not share any data about you with anyone. Period.
 
We use Authorize.net and Peoples United Bank to process purchases. They collect personally identifiable information about you, including your name, address, e-mail address, and credit card number, but they are not permitted to use your personal information for any other purpose or to share it with any other companies.

From time to time, we may run contests or surveys as co-promotions with other companies or organizations. Any information that you provide to other companies is voluntary, and we cannot control what they do with the information that they collect.

Disclaimer: This site contains links to other sites. Please be aware that if you choose to visit those sites, NativeEnergy is not responsible for their content or privacy practices.

Communications

Renewal Reminders
We will send you renewal reminders when your one-year carbon offset is complete. If you purchase our services on a month-to-month basis, we may notify you when the projects you’re helping build or support change, although this notice may also be in our newsletter.

Newsletter
To stay up to date with NativeEnergy news and announcements, we recommend signing up to receive the NativeEnergy e-newsletter. If you change your mind later, you can unsubscribe via the newsletter or send a message with “unsubscribe from newsletter” in the subject line to support@nativeenergy.com.

If you move or change your email address, you can update your information by e-mailing support@nativeenergy.com.

Web Logs and Cookies

We monitor our web logs, which tell us things like what type of browser our visitors use, how many people visit the site, and which pages of the site are the most popular. We also use cookies - a tiny piece of data that allows us to track how customers have come to the site.

Neither our cookies nor our web logs contain any kind of personal information about you; we use this information only to decide how to make our website more interesting and fun and to track visitors for reporting to our affinity partners. Some of the sites we link to may also use cookies, but NativeEnergy has no access to or control over these cookies.

Security

When our signup form asks you to enter sensitive information like your credit card number, that information is encrypted and protected with the best encryption software in the industry. When you're on a secure page, look at the URL. It should say “https://” instead of “http://”.

Notification of Changes

If NativeEnergy decides to change this privacy policy, we will highlight any changes on this page so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. If our policy toward personally identifiable information changes, we will notify you by e-mail so you have the opportunity to opt-out if you prefer. This privacy policy is effective October 4, 2011.